Terms

Terms & conditions

The rules for using Scalattice, Scalattice Cloud, and our inference network.

These terms apply to developers, providers, and visitors of scalattice.com (including scalattice.ai, scalattice.app, and scalattice.network) and Scalattice Cloud.

Your agreement

Using our sites, APIs, or dashboards means you accept these terms and our privacy policy.

Billing

Inference usage is metered. Credits, checkout, and payouts are handled through Scalattice Cloud.

Acceptable use

No unlawful, abusive, or security-threatening activity on the network or platform.

Provider evaluation

New machines are vetted for about a week. Earnings are significantly reduced while evaluation runs.

Model failover

In emergencies a request may complete on a similar or lower-capability model than the one you asked for.

Terms of service

Last updated: 31/08/2026

These Terms and Conditions ("Terms") govern access to and use of scalattice.com (including scalattice.ai, scalattice.app, and scalattice.network, which serve the same marketing site), Scalattice Cloud, the Scalattice inference API, provider tooling, and related services (together, the "Services") operated by Robottik Ltd ("we", "us", "our"), registered in England and Wales (company no. 17193565).

By creating an account, calling our API, registering a provider node, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. The Services

Scalattice provides a distributed inference network and related dashboards. Developers may consume models through an OpenAI-compatible API. Providers may connect GPU capacity to the network subject to separate onboarding requirements shown in Scalattice Cloud, including a week-long machine evaluation period during which earnings are significantly reduced.

We operate the platform and routing layer only. We do not own, lease, or operate provider hardware. Inference capacity is supplied by independent third-party providers who choose when to connect their own machines to the network.

2. Accounts and access

You must provide accurate account information and keep credentials secure. You are responsible for activity under your account, including API keys and provider agent tokens. Notify us promptly at support@scalattice.com if you suspect unauthorised access.

3. Acceptable use

You must not use the Services to violate law, infringe rights, distribute malware, attempt unauthorised access, interfere with network stability, scrape or overload systems without permission, or process content you lack rights to use. We may suspend or terminate access for violations.

4. API usage and availability

Inference is provided on a commercially reasonable basis. Routes, models, regions, and capacity may change. Rate limits, quotas, and technical requirements may apply. Status information is published on Scalattice Cloud where available.

Emergency model failover. Developers should not assume that every request is served by the exact model named in the call. If the requested model cannot be served, including capacity shortfalls, node failure, routing disruption, or other emergencies, we may complete the request on a similar or lower-capability model so the request can finish. Failover is not a guarantee of equivalent quality, parameter count, context window, latency, or behaviour. You remain responsible for validating model output for your use case.

5. Fees, credits, and billing

Published pricing applies to metered inference unless otherwise agreed in writing. Purchases and billing for Scalattice Cloud are processed through our payment providers. Taxes may apply. Except where required by law, fees are non-refundable once consumed or after a billing period has started. Provider payouts are subject to machine evaluation, quality checks, and the rates shown in Scalattice Cloud, including the reduced earning rate that applies during evaluation.

6. Provider participation

Providers must run approved agent software (scalattice-agent, published on GitHub), maintain secure systems, and comply with payout and identity requirements shown in Scalattice Cloud. We may remove nodes that harm network quality, security, or compliance.

Machine evaluation. New provider machines go through a week-long vetting process. During that period we run automated evaluation of the machine and its inference output. Earnings for work completed while evaluation is in progress are significantly reduced compared with the standard operator share shown in Scalattice Cloud. Standard earning rates apply only after evaluation completes successfully. We may extend, restart, or fail evaluation, withhold or adjust payouts for that period, and remove machines that do not meet quality, security, or reliability standards. Connecting a machine is not a guarantee of full-rate earnings, job volume, or continued participation.

Independent providers and hardware. Each provider is solely responsible for the machines, GPUs, operating systems, drivers, and other software they connect to the network. By registering a provider node, you represent and warrant that you have all rights, licences, and permissions needed to operate that hardware and software for commercial inference work, including any manufacturer or software licence terms that apply (for example, GPU driver end-user licence agreements, CUDA or ROCm terms, and open-source model licences).

Consumer and third-party GPU licences. References on our websites or dashboards to supported hardware (including consumer or datacenter GPUs) describe technical compatibility only. They are not a statement that any particular card, driver, or deployment model is permitted by its manufacturer or licensor for paid network participation. Some GPU vendors restrict certain uses of consumer hardware or driver software in shared, hosted, or datacenter contexts. It is the provider's responsibility to review and comply with those terms before earning on the network.

No hardware warranty. We do not audit provider hardware for licensing compliance and make no representation that any provider machine is appropriately licensed for your use case. Developers use routed capacity at their own risk. If you require datacenter-certified or enterprise-grade hardware assurances, you must obtain them directly from providers or through a separate written agreement with us.

7. Intellectual property

We and our licensors retain all rights in the Services, software, branding, and site content. You retain rights in your content and prompts, and grant us the limited rights needed to operate the Services, route requests, meter usage, and provide support.

8. Privacy

Our use of personal data is described in the Privacy Policy and the Cookie Usage Policy. By using the Services you acknowledge those policies.

We use cookies and similar technologies on scalattice.com and Scalattice Cloud. Essential cookies are required for the Services to function. Non-essential tracking, analytics, and advertising cookies are used only if you click Accept on the cookie notice. If you click Reject, we still use essential cookies and do not set the tracking cookies listed below.

Essential cookies.

  • slt_session: keeps you signed in to Scalattice Cloud. HttpOnly session cookie set on scalattice.cloud.
  • accepted_cookies: stores whether you accepted or rejected non-essential cookies (value true or false), for one year, on scalattice.com and scalattice.cloud separately.
  • slt_has_logged_in: remembers that this browser has completed a Scalattice Cloud sign-in before, so we can show the right account screens. This is not used for advertising.

Tracking, analytics, and advertising cookies (only with Accept). These are set by us or by the named providers after you accept non-essential cookies:

  • Google Analytics 4. Measurement IDs G-7J91QVF7Z4 (scalattice.com) and G-4WJMYBF4BK (scalattice.cloud). Typical cookies: _ga, _ga_7J91QVF7Z4, _ga_4WJMYBF4BK, and _gid. Used to measure page views, events, and traffic sources.
  • Microsoft Clarity. Project IDs xbqqhr7qf4 (scalattice.com) and xcahyfun2u (scalattice.cloud). Typical cookies: _clck, _clsk, and Microsoft cookies such as CLID, MUID, MR, ANONCHK, and SM. Used for session replay, heatmaps, and usage analytics.
  • X (Twitter) advertising pixel. Pixel ID rdiwz, loaded from static.ads-twitter.com. Typical cookies on X domains include personalization_id, guest_id, and muc_ads. Used to measure campaign conversions (for example sign-up, waitlist, checkout, and provider events).

Similar technologies (local and session storage). These are not HTTP cookies but can identify a browser in a similar way:

  • slt_attribution: stores UTM campaign parameters so we can attribute sign-ups and traffic.
  • slt_visitor_id: anonymous visitor identifier passed between scalattice.com and scalattice.cloud for attribution.
  • slt_clarity_uid: anonymous Clarity identity on Scalattice Cloud, used only after you accept analytics cookies.
  • slt_acq_touch:* keys in session storage: prevent duplicate campaign landing pings.
  • slt_audience_hint: remembers whether you arrived from the developers or providers page so Scalattice Cloud can skip the workspace picker. Session only.

Payment checkout may also set cookies on Stripe domains when you buy credits or connect payouts. Those cookies are controlled by Stripe, not by us. Full cookie details, retention, and how to change your choice are in the Cookie Usage Policy.

9. Disclaimers

The Services are provided "as is" and "as available". We do not guarantee uninterrupted operation, error-free output from models, or fitness for a particular purpose. Model output may be inaccurate or incomplete and should be reviewed before reliance. Emergency failover may serve a similar or lower-capability model than the one requested.

We are not responsible for the acts or omissions of independent providers, the suitability of provider hardware, or compliance by providers with third-party licences. Nothing in these Terms creates a partnership, agency, employment, or joint-venture relationship between us and any provider.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, goodwill, or business opportunity. Our total liability arising from the Services is limited to the greater of £100 or the amount you paid us for the Services in the three months before the claim.

11. Indemnity

You will defend and indemnify us against claims arising from your use of the Services, your content, or your breach of these Terms, except to the extent caused by our negligence or wilful misconduct. Providers additionally indemnify us against claims arising from hardware, drivers, software, or model weights they operate on the network, including claims by GPU or software licensors alleging unauthorised commercial or datacenter use.

12. Suspension and termination

We may suspend or terminate access immediately for risk, abuse, non-payment, or legal compliance. You may stop using the Services at any time. Sections that by nature should survive termination will survive.

13. Changes

We may update these Terms from time to time. Material changes will be posted on this page with a revised date. Continued use after changes take effect constitutes acceptance.

14. Governing law

These Terms are governed by the laws of England and Wales. Courts in England and Wales have exclusive jurisdiction, subject to mandatory consumer protections where applicable.

15. Contact

Questions about these Terms: support@scalattice.com or the Support centre.
Scalattice is operated by Robottik Ltd, registered in England and Wales (company no. 17193565).