Help with accounts, APIs, and payouts.
Reach the Scalattice team for product questions, billing, and provider onboarding.
Contact
What we can help with.
Include your account email and a short description of the issue. We aim to reply within one business day.
Accounts
Sign-in, API keys, team access, and Scalattice Cloud dashboard questions.
Developers
API integration, routing policies, rate limits, and inference errors.
Providers
Agent install, hardware eligibility, payouts, and capacity listing.
Email support@scalattice.com
Legal entity Robottik Ltd, registered in England and Wales, company no. 17193565.
Enterprise Committed capacity, custom regions, and invoicing.
Resources
Self-serve first.
Most answers are in the docs and policy pages linked below.